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Title
Text copied to clipboard!ShortTerm Rental Manager
Description
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We are looking for a highly organized and customer-focused Short-Term Rental Manager to oversee the daily operations of short-term rental properties. This role is ideal for someone with a passion for hospitality, strong attention to detail, and the ability to manage multiple properties and teams efficiently. The Short-Term Rental Manager will be responsible for ensuring a seamless guest experience, maintaining property standards, coordinating with cleaning and maintenance teams, and optimizing occupancy and revenue.
The ideal candidate will have experience in property management, hospitality, or a related field, and be comfortable using property management software and digital communication tools. You will be the primary point of contact for guests, handling inquiries, bookings, check-ins, and resolving any issues that arise during their stay. Additionally, you will work closely with property owners to ensure their investment is well-maintained and profitable.
Key responsibilities include managing listings on various short-term rental platforms such as Airbnb, Vrbo, and Booking.com, setting competitive pricing strategies, and ensuring compliance with local regulations. You will also be responsible for coordinating turnovers between guests, conducting property inspections, and managing vendor relationships.
Success in this role requires excellent communication skills, a proactive approach to problem-solving, and the ability to work flexible hours, including weekends and holidays. You should be comfortable working independently and making decisions that enhance the guest experience and protect the property owner's interests.
This is a dynamic and rewarding position that offers the opportunity to work in a fast-growing segment of the real estate and hospitality industries. If you are passionate about delivering exceptional guest experiences and have a knack for operations and logistics, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Manage daily operations of short-term rental properties
- Coordinate guest check-ins, check-outs, and communication
- Oversee cleaning and maintenance schedules
- Ensure properties meet quality and safety standards
- Optimize occupancy rates and pricing strategies
- Handle guest inquiries, complaints, and emergencies
- Maintain accurate records and reports
- List and update properties on rental platforms
- Ensure compliance with local laws and regulations
- Build and maintain relationships with vendors and contractors
Requirements
Text copied to clipboard!- Proven experience in property or hospitality management
- Strong organizational and multitasking skills
- Excellent communication and customer service abilities
- Familiarity with short-term rental platforms (e.g., Airbnb, Vrbo)
- Ability to work flexible hours, including weekends
- Knowledge of local rental laws and regulations
- Proficiency in property management software
- Problem-solving and decision-making skills
- Attention to detail and quality standards
- Valid driver’s license and reliable transportation
Potential interview questions
Text copied to clipboard!- Do you have experience managing short-term rental properties?
- Are you familiar with platforms like Airbnb and Vrbo?
- Can you work flexible hours, including weekends and holidays?
- How do you handle guest complaints or emergencies?
- What strategies do you use to optimize occupancy and pricing?
- Do you have experience coordinating with cleaning and maintenance teams?
- Are you comfortable using property management software?
- How do you ensure compliance with local rental regulations?
- Can you provide examples of improving guest satisfaction?
- What is your approach to managing multiple properties?
